Shipping Policy

Thank you for shopping with The Daily Shelf. We aim to make the delivery process convenient and transparent for our customers across India.

1. Order Processing

Orders are processed after successful payment confirmation or order verification, as applicable.

Processing times may vary depending on product availability, order volume, holidays, and verification requirements. If an unexpected delay occurs, we will make reasonable efforts to communicate relevant updates.

2. Delivery Time

Our estimated express shipping delivery time is 2–5 business days after dispatch, depending on the delivery location and courier service.

Delivery timelines are estimates rather than guaranteed dates. Remote locations, public holidays, weather disruptions, courier delays, and other unforeseen circumstances may affect delivery.

If a different delivery estimate applies to a particular product or location, the estimate displayed during checkout or communicated to the customer will apply, subject to applicable law.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is placed.

Any free-shipping promotions will be subject to their stated conditions.

4. Order Tracking

Where tracking is available, tracking details will be shared with you through the contact information provided at checkout.

Please allow reasonable time for tracking information to become active after dispatch.

5. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate delivery details at checkout. If you notice an error, contact us promptly at support@thedailyshelf.in.

Additional delivery attempts, address corrections, or re-shipping may depend on courier availability and the circumstances of the order. Any additional charges will be communicated where applicable.

6. Delayed or Missing Orders

If your order has not arrived within the estimated delivery window, please contact us with your order number.

We will review the available tracking information and coordinate with the relevant delivery partner as appropriate. Your rights concerning delayed, lost, or undelivered orders remain unaffected.

7. Damaged Deliveries

If your order arrives damaged or appears to have been tampered with, please contact support@thedailyshelf.in as soon as reasonably possible. Include your order number and photographs of the packaging and product where available.

We will review the issue and explain the next steps in accordance with our Refund and Return Policy and applicable law.

8. International Shipping

Unless expressly stated otherwise at checkout, our standard shipping service is intended for eligible delivery addresses within India. International delivery, if offered, will be subject to separate terms and applicable customs requirements.

9. Contact Us

For shipping and delivery enquiries, contact:

The Daily Shelf
Email: support@thedailyshelf.in