Privacy Policy

The Daily Shelf (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information when you visit our website or purchase our products.

This Privacy Policy explains how we collect, use, disclose, and protect your information.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect:

  • Personal details such as your name, email address, phone number, and shipping and billing address.

  • Order information, including products purchased and transaction details.

  • Payment-related information processed through our payment service providers.

  • Technical information such as your IP address, browser type, device information, and website usage data.

  • Information you provide when contacting customer support.

2. How We Use Your Information

We may use your information to:

  • Process and fulfil orders.

  • Arrange shipping and delivery.

  • Send order confirmations and updates.

  • Respond to enquiries and provide customer support.

  • Process eligible returns and refunds.

  • Improve our website, products, and customer experience.

  • Detect fraud, maintain security, and comply with applicable legal obligations.

  • Send promotional communications where permitted by law and subject to your preferences.

3. Sharing of Information

We may share relevant information with trusted service providers when necessary to operate our business, including payment processors, shipping and logistics partners, website hosting providers, customer support providers, and professional advisers.

We may also disclose information when required by applicable law or a lawful request from an authorised authority.

We do not sell your personal information to third parties.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to maintain shopping cart functionality, remember preferences, understand website usage, and improve performance. You can manage cookies through your browser settings, although some website features may not work properly if cookies are disabled.

5. Data Security

We use reasonable safeguards designed to protect personal information against unauthorised access, misuse, loss, or disclosure. However, no method of electronic storage or transmission can be guaranteed to be completely secure.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy, provide our services, resolve disputes, maintain business records, and meet applicable legal requirements.

7. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or raise concerns about how it is handled.

We may need to retain certain information where required by law or necessary for legitimate business purposes.

8. Third-Party Services

Our website may contain links to third-party websites or use third-party services. Their privacy practices are governed by their own policies, and we encourage you to review those policies before providing personal information.

9. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children in circumstances where parental consent or other safeguards are required. If you believe a child has provided personal information improperly, please contact us.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any revised version will be published on this page with an updated revision date.

11. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, contact:

The Daily Shelf
Email: support@thedailyshelf.in